Customer case study · Face Recognition
Colombo Bandaranaike International Airport
Safer, faster passenger processing at a national gateway.
Customer Colombo Bandaranaike International Airport
The problem
Colombo Bandaranaike International Airport needed to improve passenger safety and border-processing efficiency during peak travel periods. Long queues at passport control, limited staffing during crowded hours, and fragmented visibility across terminal areas made it difficult to identify potential troublemakers early, manage passenger flow, and maintain a smooth airport experience.
The solution
Ayonix provides an AI-powered airport security and passenger-management solution that combines facial recognition, passport-to-face verification, watchlist screening, and video analytics.
- Rapid face-to-passport verification helps immigration officers process legitimate passengers faster.
- Real-time watchlist screening alerts authorized security staff when a person of interest or known troublemaker is detected.
- Video analytics monitors passenger density, queue length, dwell time, and congestion across immigration, security, boarding, and arrivals areas.
- Smart alerts identify overcrowding and abnormal behavior so airport teams can deploy staff before queues become unmanageable.
- Centralized dashboards give operations, security, and immigration teams real-time visibility into passenger flow, alerts, and gate conditions.
- Every alert, verification result, and operator action is recorded for investigation, compliance, and audit purposes.
What we brought
- Face verification
- Liveness checks
- Access integration
- Audit logs
How we solved it
- Approach
- Verify
- Authorise
- Unlock
- Record
Outcome
- Shorter passport-control queues and faster passenger throughput during busy periods.
- Earlier identification and controlled response to potential troublemakers and security risks.
- Better use of limited staff through real-time crowd and queue intelligence.
- Improved passenger flow across high-traffic airport areas.
- Stronger border security, operational control, and traveler experience.
- Auditable records that support incident investigations and airport security compliance.
Technology: Face Recognition
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