Hospitality Industry

Face recognition for hospitality industry is used mainly for service improvement and revenue increase.

  • Frequent guests and VIPs
  • Most crowded hours in the reception, restaurant
  • Number of new coming people each day and week, month
  • Staff recognition and staff-customer interaction monitoring
  • Easy check-in/out and simplified registration process
  • Average time spent on reception
  • Waiting customer notification
  • Safety for pool area
  • Easy lounge use by Face

Hospitality industry is a huge market for face recognition.

Although there are different requirements for each hospitality industry, face recognition is mainly used for improving the services and improving customer experience. For example, Hotel self-check-in. When a person enters the hotel facility from entrance gate, they stop at the kiosk terminal and check in automatically and go to their room. The customer neither waits for a hotel receptionist nor waits to give their details, name, address, phone etc.

Bars, Cafes, Fast-food shops use face recognition to know their VIP or repeating customers so that they offer their valued customers more services such as free drink, discount and so on. Or have your favorite coffee being made as soon as you enter the shop.

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