With so many people entering and leaving hotels, guest safety and property security cannot be ensured without an effective surveillance solution, a situation that directly affects hotel normal operation.
The system is described as being software-based and integrated with the hotel’s loyalty and customer relationship management system.
1. Guest face images by a camera at reception desk
2. Guest face image from their passport
Inputs are gathered from IP surveillance cameras and matched against the hotel’s database of guest face images.
Similarly, hotel staff can make matching at any time when guest comes to reception.
1. The matched results let hotel staff greet the guests personally and hotel offers customized service to the VIP or repeating guests at the hotel simply by recognizing their faces.
2. Hotel staff knows guest previous accommodation records and thus improve the quality of guest stay.
3. Hotel staff prevents trouble makers before they are allowed to check-in